Daily Practice
GCSE Business
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11th September 2025
- 1Quality control and quality assurance
Give three costs to a business of poor quality.
- 2The sales process and customer service
Why is a single poor service experience more damaging online than in a shop?
- 3The impact of technology on operations
Give one way e-commerce changes a small retailer's operations.
- 4Choosing and Evaluating Suppliers: Selection Criteria and Sourcing
Explain how credit terms can matter more than price to a small business.
- 5Improving Production Efficiency: Lean Production, Just-in-Time and Kaizen
State two benefits of cell production compared with a long assembly line.
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