Daily Practice

GCSE Business

25th September 2025

5 questions · GCSE · 503 questions in this band

1
The Role of ICT and E-Commerce in Delivering Customer Service
Define e-commerce and give one benefit for a small business.
2
Procurement and managing stock
Define lead time.
3
Working with suppliers and the supply chain
State one advantage and one disadvantage of using a single supplier.
4
Quality control and quality assurance
Explain why quality matters more for a business selling online than for a market stall.
5
The sales process and customer service
State two costs of providing excellent customer service.

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