Daily Practice

GCSE Business

25th October 2025

5 questions · GCSE · 503 questions in this band

1
The sales process and customer service
Give three examples of after-sales service.
2
The impact of technology on operations
Define productivity and state the formula.
3
Choosing and Evaluating Suppliers: Selection Criteria and Sourcing
Explain one risk of sourcing from overseas.
4
Improving Production Efficiency: Lean Production, Just-in-Time and Kaizen
A business produces 3,600 units a week with 12 workers. After changes it produces 4,500 with the same 12. Calculate the percentage rise in productivity.
5
The Importance of Quality and Identifying Quality Problems
A business sells 5,000 units a month and 3 per cent are returned at a cost of 14 pounds each. Calculate the monthly cost of returns.

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