Daily Practice
GCSE Business
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6th January 2026
- 1The sales process and customer service
State two costs of providing excellent customer service.
- 2The impact of technology on operations
Explain how stock control software reduces costs.
- 3Choosing and Evaluating Suppliers: Selection Criteria and Sourcing
List five criteria a business uses to choose a supplier.
- 4Improving Production Efficiency: Lean Production, Just-in-Time and Kaizen
Explain what kaizen means and why employee involvement is essential to it.
- 5The Importance of Quality and Identifying Quality Problems
Explain why external failure usually costs more per unit than internal failure.
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