Daily Practice

GCSE Business

14th July 2024

5 questions · GCSE · 503 questions in this band

1
The Role of ICT and E-Commerce in Delivering Customer Service
Explain why social media complaints need a faster response than emails.
2
Procurement and managing stock
A factory uses 300 components a day and its supplier's lead time is 4 days. It holds a buffer of 500 components. Calculate the reorder level.
3
Working with suppliers and the supply chain
Why can poor conditions at a supplier damage a business that does not own that supplier?
4
Quality control and quality assurance
What is continuous improvement, and why does it depend on employees?
5
The sales process and customer service
Explain why product knowledge reduces returns as well as increasing sales.

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