Daily Practice

GCSE Business

2nd May 2025

5 questions · GCSE · 503 questions in this band

1
The Role of ICT and E-Commerce in Delivering Customer Service
Give one operational cost that e-commerce creates which a shop does not have.
2
Procurement and managing stock
Explain one benefit and one risk of just in time stock control.
3
Working with suppliers and the supply chain
Explain how trade credit affects a small business's cash flow.
4
Quality control and quality assurance
Give one reason a business might advertise an external quality standard such as ISO certification.
5
The sales process and customer service
Explain why keeping an existing customer is usually cheaper than winning a new one.

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