Daily Practice
GCSE Business
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18th April 2026
- 1Quality control and quality assurance
Explain why quality matters more for a business selling online than for a market stall.
- 2The sales process and customer service
State two costs of providing excellent customer service.
- 3The impact of technology on operations
Explain how stock control software reduces costs.
- 4Choosing and Evaluating Suppliers: Selection Criteria and Sourcing
List five criteria a business uses to choose a supplier.
- 5Improving Production Efficiency: Lean Production, Just-in-Time and Kaizen
Explain what kaizen means and why employee involvement is essential to it.
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