The number of emails received per day by 15 employees, arranged in order, are: 3, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 18, 40.
(a)Find the lower quartile, the median and the upper quartile of this data.(3)
(b)Calculate the quartile coefficient of skewness, SK = (Q1 + Q3 - 2Q2) / (Q3 - Q1), using your answers to part (a).(2)
(c)Calculate the mean number of emails, giving your answer correct to 2 decimal places.(2)
(d)The value of SK suggests the data is symmetric, but the mean is noticeably larger than the median. Explain why these two pieces of evidence appear to disagree.(2)
(Total for Question 12 is 9 marks)