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Case study written for Revision Library. Marlow Outdoor Gear and Fellwalk Supplies are fictional businesses.
Marlow Outdoor Gear is a fictional retailer of camping and hiking equipment. It was founded six years ago by Jing Marlow, who opened a single shop in the market town of Aldbury, selling tents, walking boots and outdoor clothing to local customers. In its first year, Marlow Outdoor Gear had a turnover of 180,000 pounds. The business grew steadily, and Jing used profits from the Aldbury shop to open two more company-owned shops in nearby towns. Marlow Outdoor Gear now operates three shops and had a total turnover of 540,000 pounds last year.
Jing is now considering how to grow the business further. She is looking at three options.
Option A: Open two more company-owned shops in other market towns, funded by a bank loan of 120,000 pounds at an annual interest rate of 5 per cent.
Option B: Turn Marlow Outdoor Gear into a franchise, allowing other people to open and run shops under the Marlow Outdoor Gear name in exchange for a fee, so franchisees invest their own money to open and run new shops.
Option C: Merge with Fellwalk Supplies, a fictional wholesaler that currently supplies Marlow Outdoor Gear with tents and boots, to secure cheaper stock and a more reliable supply chain.
Jing's staff have mixed views. The shop managers worry that opening more company-owned shops will be difficult to control from a distance. The finance team like the franchise option because it needs less of Marlow Outdoor Gear's own money, but Jing is concerned about losing control of quality if she is not running every shop herself.