Grades 1-9

GCSE Business Paper 4

Covers Enterprise and Entrepreneurship, Spotting a Business Opportunity, Business Aims and Objectives and 9 more.

14 questions - 60 marks - calculator allowed

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Questions

Question 1 [3 marks]

Operations Management

Explain one drawback to a business of using flow production for a product with unpredictable, low demand.

Question 2 [3 marks]

Enterprise and Entrepreneurship

A qualified electrician earns 32000 pounds a year working for a large firm and is considering leaving to set up his own electrical contracting business.

Explain one opportunity cost the electrician gives up by leaving his job to start the business.

Question 3 [3 marks]

The Marketing Mix

Explain one reason why a new skincare brand might use social media influencers to promote its product rather than television advertising.

Question 4 [3 marks]

External Influences on Business

Explain one effect an economic boom, when the economy is growing strongly and consumer confidence is high, is likely to have on a business selling non-essential luxury goods.

Question 5 [3 marks]

Human Resources

Explain one benefit to a business of employing part-time staff rather than only full-time staff.

Question 6 [4 marks]

Spotting a Business Opportunity

A new gym is deciding how to segment its target market.

Explain two ways the gym could segment its customers to help target its marketing.

Question 7 [4 marks]

Cash Flow

A plumbing business forecasts the following for March: cash inflows of 6200 pounds, cash outflows of 7050 pounds, and an opening balance of 1400 pounds at the start of the month.

Calculate the net cash flow for March, and the closing balance at the end of March.

Question 8 [4 marks]

Profit and Financial Performance

A cafe's figures are shown below.

Year 1: revenue of 80000 pounds, net profit of 9600 pounds.

Year 2: revenue of 95000 pounds, net profit of 9500 pounds.

Calculate the net profit margin for each year, and state which year shows better financial performance in percentage terms.

Question 9 [5 marks]

Quality and Supply Chains

A window frame factory produces 1800 units a week. Before staff training, 5 percent of units were found to be faulty, at a cost of 12 pounds of wasted material per faulty unit. After training, the faulty rate falls to 2 percent.

Calculate the weekly cost of wasted material before training, the weekly cost of wasted material after training, and state how the cost has changed as a result of the training.

Question 10 [5 marks]

Human Resources

A call centre employs 80 staff. During the year, 12 staff leave and are replaced.

Calculate the labour turnover rate as a percentage.

It costs the business 650 pounds on average to recruit and train each replacement. Calculate the total annual cost of staff turnover.

Question 11 [5 marks]

Business Ownership and Growth

A successful sole trader is considering forming a 50-50 partnership with a friend, sharing all future profits and decisions equally.

Explain two drawbacks to the sole trader of forming this partnership.

Question 12 [6 marks]

Business Aims and Objectives

A small brewery's objective has been survival, and it broke even in year 2, with revenue of 180000 pounds and total costs of 178000 pounds.

For year 3, the owner sets a new objective: a net profit margin of at least 10 percent, on forecast revenue of 220000 pounds and forecast total costs of 198000 pounds.

Calculate whether the year 3 forecast would meet the 10 percent net profit margin objective, and evaluate whether setting this objective now is realistic for the brewery.

Question 13 [6 marks]

Break-even Analysis

A small brewery's taproom has fixed costs of 7000 pounds per month. Each pint sells for 5 pounds and costs 1.50 pounds in ingredients.

The taproom has seating and staffing capacity to serve a maximum of 3000 pints a month.

Calculate the break-even output, and evaluate whether the brewery should proceed with the taproom given this maximum capacity.

Question 14 [6 marks]

Quality and Supply Chains

A fashion retailer is choosing between two overseas fabric suppliers. Supplier A is the cheapest option but has a poor record on worker conditions. Supplier B costs 12 percent more but is independently certified as treating its workers fairly.

Evaluate whether the retailer should choose the more expensive, ethically certified Supplier B.

Model solutions

Mark scheme for Question 1 [3 marks]
Question 1[3 marks]
Answer or workingMarks
identifying that flow production is designed to make identical items continuously in very large quantitiesB1
developing this, such as the business risking producing far more stock than it can sell if demand is low or uncertainB1
concluding that this ties up cash in unsold stock and could lead to waste, especially for perishable itemsB1
Final answer: Flow production makes very large quantities continuously; with low or uncertain demand, the business risks producing more than it can sell, tying up cash in unsold stock
Mark scheme for Question 2 [3 marks]
Question 2[3 marks]
Answer or workingMarks
identifying an opportunity cost, such as the guaranteed 32000-pound salaryB1
developing it, such as this being the next best alternative given up by choosing self-employmentB1
linking this to the electrician needing the new business to eventually replace or exceed this incomeB1
Final answer: The opportunity cost is the guaranteed 32000-pound salary given up, the next best alternative, which the new business must eventually replace or exceed
Mark scheme for Question 3 [3 marks]
Question 3[3 marks]
Answer or workingMarks
identifying that influencer marketing costs far less than television advertisingB1
developing this, such as reaching a targeted audience who already follow and trust that influencer, suiting the brand's likely younger target marketB1
concluding that this gives good value for a new business's likely limited marketing budgetB1
Final answer: Influencer marketing costs far less than television advertising and reaches a targeted, already-engaged audience, giving good value for a new business's limited marketing budget
Mark scheme for Question 4 [3 marks]
Question 4[3 marks]
Answer or workingMarks
identifying that consumer confidence and income tend to rise during a boomB1
developing this, such as customers being more willing to spend on non-essential, luxury items rather than only essentialsB1
concluding that this is likely to increase the business's sales revenue and profit during the boomB1
Final answer: Rising consumer confidence and income during a boom make customers more willing to spend on non-essential luxury items, increasing the business's sales revenue and profit
Mark scheme for Question 5 [3 marks]
Question 5[3 marks]
Answer or workingMarks
identifying that part-time staff let the business match staffing more closely to when it is actually busyB1
developing this, such as avoiding paying full-time wages during quieter periods when there is not enough work to justify themB1
concluding that this reduces overall wage costs while still covering the busiest times adequatelyB1
Final answer: Part-time staff let the business match staffing to its busiest times, avoiding paying full-time wages during quieter periods and reducing overall wage costs
Mark scheme for Question 6 [4 marks]
Question 6[4 marks]
Answer or workingMarks
identifying a segmentation method, such as ageB1
developing it, such as offering different class types or pricing for younger adults compared with older membersB1
identifying a second method, such as income or socio-economic groupB1
developing it, such as setting membership prices and payment plans that suit that group's disposable incomeB1
Final answer: Two developed methods, such as segmenting by age to vary class types and pricing, and by income to set membership prices and payment plans
Mark scheme for Question 7 [4 marks]
Question 7[4 marks]
Answer or workingMarks
net cash flow = 6200 minus 7050M1
a net cash flow of negative 850 poundsA1
closing balance = 1400 plus the net cash flowM1
a closing balance of 550 poundsA1
Final answer: Net cash flow = negative 850 pounds; closing balance = 550 pounds
Mark scheme for Question 8 [4 marks]
Question 8[4 marks]
Answer or workingMarks
calculating each year's margin as net profit divided by revenue, multiplied by 100M1
a Year 1 margin of 12.0 percentA1
a Year 2 margin of 10.0 percentA1
concluding that Year 1 shows better performance, since it converted more of each pound of revenue into profitB1
Final answer: Year 1 margin = 12.0 percent; Year 2 margin = 10.0 percent; Year 1 shows better performance, converting more of each pound of revenue into profit
Mark scheme for Question 9 [5 marks]
Question 9[5 marks]
Answer or workingMarks
5 percent of 1800M1
90 faulty units before training, costing 1080 poundsA1
2 percent of 1800M1
36 faulty units after training, costing 432 poundsA1
correctly stating that weekly wasted material cost has fallen by 648 pounds as a result of the trainingB1
Final answer: Cost before training = 1080 pounds a week; cost after training = 432 pounds a week; a fall of 648 pounds a week
Mark scheme for Question 10 [5 marks]
Question 10[5 marks]
Answer or workingMarks
dividing 12 by 80M1
multiplying the result by 100M1
a labour turnover rate of 15 percentA1
multiplying 12 by 650 poundsM1
a total annual cost of 7800 poundsA1
Final answer: Labour turnover rate = 15 percent; total annual cost of staff turnover = 7800 pounds
Mark scheme for Question 11 [5 marks]
Question 11[5 marks]
Answer or workingMarks
identifying a drawback, such as having to share the business's future profits equally with the partnerB1
developing it, such as this reducing the sole trader's own personal income compared with keeping all the profit herselfB1
identifying a second drawback, such as no longer having sole control over business decisionsB1
developing it, such as disagreements with the partner potentially slowing decisions or causing conflictB1
a concluding link, such as these drawbacks needing to be weighed against the benefits, such as shared workload, before forming the partnershipB1
Final answer: Two developed drawbacks, such as having to share future profits equally, and losing sole control over decisions, both needing to be weighed against benefits such as shared workload before forming the partnership
Mark scheme for Question 12 [6 marks]
Question 12[6 marks]
Answer or workingMarks
net profit = 220000 minus 198000M1
22000 poundsA1
dividing 22000 by 220000 and multiplying by 100M1
a net profit margin of 10.0 percent, exactly meeting the objectiveA1
identifying that this relies on the revenue and cost forecasts being accurate, and forecasts often differ from actual results, particularly for a business with only two years of trading historyB1
a justified conclusion recommending caution, since the forecast only just meets the target and the brewery has limited trading history to base it onB1
Final answer: Net profit = 22000 pounds; net profit margin = 10.0 percent, which exactly meets the objective; a justified judgement recommending caution given the brewery's limited trading history and how narrowly the forecast meets the target
Mark scheme for Question 13 [6 marks]
Question 13[6 marks]
Answer or workingMarks
contribution per pint = 5 minus 1.50M1
dividing the fixed costs of 7000 by the 3.50-pound contributionM1
a break-even output of 2000 pintsA1
identifying that 2000 pints is comfortably below the 3000-pint capacity, giving a margin of safety of 1000 pintsB1
developing this, such as the margin providing a reasonable buffer for weeks when footfall is lower than averageB1
a justified conclusion recommending the taproom proceed, provided realistic footfall estimates support demand near or above break-evenB1
Final answer: Break-even = 2000 pints per month, comfortably below the 3000-pint capacity, giving a margin of safety of 1000 pints; a justified recommendation to proceed if realistic footfall supports this demand
Mark scheme for Question 14 [6 marks]
Question 14[6 marks]
Answer or workingMarks
a point in favour of Supplier B, such as reducing the risk of reputational damage if Supplier A's poor conditions became publicB1
developing it, such as increasingly ethically-conscious customers being willing to pay more for products from an ethically certified supply chainB1
a point against, such as the 12 percent higher cost reducing profit margins unless prices are raisedB1
developing it, such as this making the retailer less price-competitive against rivals who use cheaper, uncertified suppliersB1
a further factor, such as the retailer's own brand values and how central ethical sourcing is to its marketingB1
a justified conclusion weighing the reputational protection and ethical appeal of Supplier B against its higher costB1
Final answer: A justified judgement weighing the reputational protection and ethical appeal of choosing Supplier B against its 12 percent higher cost, related to the retailer's own brand values and price competitiveness